This portal is owned and operated by Health Travellers World Wide (hereinafter referred to as HTW) on an as is and as available basis and does not make any representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or services included on this site.
All the information provided in this portal including health information, reports, diagnosis, medical advice, billing details or any other information related thereto are provided by third parties such as diagnostic labs, hospitals, medical practitioners or its users including Patients and Sponsors. HTW does not have any direct knowledge of the information provided by any of the third parties. This portal is merely an intermediary and does not endorse or take responsibility for the correctness of any information hosted on it in any manner. You expressly agree that your use of this site is at your sole risk and that you must act upon any information following your own due diligence and verification.
HTW does not control or operate the Hospital in which the Patient is undergoing treatment, neither does it operate or control any facility or service provided by the Hospital. HTW has no control whatsoever in running the Hospital and hence, HTW cannot be made liable / responsible for any delay, default, failure, improper services / deficiency in services provided by the Hospital and/or for any injury, sickness, accident, discomfort, death, loss or damage of any kind whatsoever which may arise due to any act of negligence, deficiency or default in services, of the management or employees of the Hospital.
Any medical information not mentioned or withheld by the Patient or his / her relatives or not asked for due to the negligence of the Hospital and / or the treating Doctor will be the absolute responsibility of the Hospital and / or the treating Doctor, as the case may be, and HTW shall not be responsible for the same.
HTW is not obligated to censor or check or review the details of medical history or billing information or any other information provided by the patient or sponsors or hospital. It shall bear no responsibility for the accompanying results.
1. Health Travellers Worldwide (hereinafter referred to as HTW) is an online information exchange platform responsible for the collection and processing of users personal medical data. Personal data collected will be processed and stored by HTW, or its affiliates, with the intention of making them easily accessible to the Patient (Customer)/Hospital/Payor.
3. The Services provided by us require us to know your personal details in depth so that we could provide these services in the best possible manner to cater to your needs. When you access the Services via website or phone call, we will ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you and it is assumed that this collection of information done by us is with your consent. The information which we may seek to collect from you can include (but is not necessarily restricted to) the following:
i. Contact Details (Example: Email address, phone number (Telephone/Mobile) and address);
ii. Demographic Data (Gender, Your Date of Birth, Country of Origin);
iii. Passport and Visa Details;
iv. Insurance Details;
v. Brief Medical History
4. You are responsible for ensuring the accuracy of the information submitted, especially details regarding your medical history which is an extremely crucial aspect in the services provided to you. Any complications or difficulties faced during the course of the treatment; prior to or after the treatment will have no liability whatsoever attached to HTW.
6. We disclose your Personal information to the following parties:
i. To you or someone who has the legal right to act for you (your personal representative) in order to administer your rights as described in this notice.
ii. With Payors: If your coverage is through an employer/government sponsored group health plan, we may share summary health information and admission and discharge information with the sponsor. In addition, we may share other health information with the sponsor for administration purposes
iii. With the Hospital: All information pertaining to your treatment including information such as your name, age, nationality, marital status, medical information shall be accessible by the Hospital in which you are undergoing your treatment.
7. We may use or disclose your health information for the following purposes:
i. As Required by Law: ï¿½We may disclose information when required to do so by law.
ii. To Persons Involved with Your Care: We may use or disclose your health information to a person involved in your care or who helps pay for your care, such as a family member, sponsors, hospitals or when you are incapacitated or in an emergency, or when you agree or fail to object when given the opportunity.
iii. For Public Health Activities such as reporting or preventing disease outbreaks to a public health authority.
iv. For Reporting Victims of Abuse, Neglect or Domestic Violence to government authorities that are authorized by law to receive such information, including a social service or protective service agency.
v. For Judicial or Administrative Proceedings such as in response to a court order or search warrant.
vi. For Law Enforcement Purposes: We may disclose your health information to a law enforcement official for purposes such as providing limited information to locate a missing person or report a crime.
vii. To Avoid a Serious Threat to Health or Safety to you, another person, or the public, by, for example, disclosing information to public health agencies or law enforcement authorities, or in the event of an emergency or natural disaster.
viii. ï¿½For Specialized Government Functions such as military and veteran activities, national security and intelligence activities, and the protective services for the President and others.
ix. For Research Purposes such as research related to the evaluation of certain treatments or the prevention of disease or disability, if the research study meets the relevant privacy law requirements.
x. To Provide Information Regarding Decedents: We may disclose information to a coroner or medical examiner to identify a deceased person, determine a cause of death, or as authorized by law.
xi. For Organ Procurement Purposes: We may use or disclose information to entities that handle procurement, banking or transplantation of organs, eyes or tissue to facilitate donation and transplantation.
xii. To Business Associates that perform functions on our behalf or provide us with services if the information is necessary for such functions or services.
8. Though HTW has been set up as a one-stop-solution provider for managing patient information, it does not control or endorse any information provided by the Hospital to the Patient/ Payor based on their medical history. Hence, no liability with regard to any information provided by the Hospital will be undertaken by HTW.
Note to Hospitals:
10. The Hospital/ Practitioner shall be solely responsible for any information shared to HTW including opinion or recommendation to Patients/Payor, costs involved in the treatment, billing details and HTW shall not be liable in any manner whatsoever.
11. In case the Payor/Patient does not respond within the stipulated time period within the in spite of efforts taken by HTW to communicate with them and this results in the query being moved to closed, HTW shall not be held responsible.
12. Limited Liability: HTW develops its best efforts to protect customerï¿½s personal data against unauthorised access through the Internet. To this end, it uses security systems, rules and other procedures to ensure the protection of personal data and unauthorised access, misuse, disclosure, loss or destruction, and, in this context, it cannot be held liable for unlawful acts ï¿½ offense or crime ï¿½ committed by third parties, such as hackers or others.
TERMS AND CONDITIONS
This portal is owned and operated by Health Travellers Worldwide, hereinafter referred to as HTW. This document comprises the terms and conditions Agreement, (hereinafter referred to as the Agreement), and constitutes a legally binding Agreement between the visitor/user of this portal and HTW.
As a condition precedent to the visitor/user being able to use any of the tools, functions, and information on this portal, the visitor/user must read, understand and agree to be bound by each of the terms and conditions contained in this Agreement. However, by the mere act of accessing the functions and tools of this portal, viewing any information, text or graphics herein, the visitor/user is deemed to have already read, understood, and agreed to be bound by this Agreement. Should the visitor/user not agree to any of the terms and conditions of this Agreement, he/she must immediately leave this site and desist from using any of the tools, functions, and information provided herein.
The visitor/user agrees to use the information, services, and tools available on the site for purely personal and non-commercial use.
III. RESPONSIBILITY FOR MAINTAINING THE CONFIDENTIALITY OF PASSWORDS
IV. ACCESS PERMISSIONS
HTW grants you permission to access and make personal use of this portal but not to download (other than page caching) or modify it. Permission granted does not include any resale or commercial use of this portal or contents hosted by it; accordingly, no information hosted on this portal may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express prior written consent of both HTW and the owner of records. Any unauthorized use terminates the permission granted by HTW.
V. INTELLECTUAL PROPERTY RIGHTS
i. Copyrights: All information in the portal including, without limitation, the graphic user interface, the trademark Health Travellers Worldwide, Zakariah Ahmed, logos in relation to HTW, design, text, graphics, data, literature, information, other files, and the selection and arrangement thereof (collectively, Content) are the property of HTW affiliates. You may electronically copy and print to hard copy portions of this Portal for the sole purpose of using materials it contains for informational and non-commercial, personal use only, provided you keep all copyright or other proprietary notices intact. Any other use of Content, including any commercial use, reproduction for purposes other than described above, modification, distribution, republication, display, or performance, without the prior written permission of HTW, is strictly prohibited.
ii. Trademarks: Health Travellers World wide, , and all other trademarks on this Portal are either trademarks applied for registrations or registered trademarks of HTW and its affiliates, and shall not be copied, imitated or used, in whole or in part, without the prior written permission of HTW. In addition, all page headers, custom graphics, button icons, and scripts are service marks, trademarks, and/or trade dress of HTW and may not be copied, imitated, or used, in whole or in part, without the prior written permission of HTW.
All other trademarks, registered trademarks, product names and company names or logos mentioned on the Portal are the property of their respective owners. HTW might have other trademarks, copyrights, or other intellectual property rights covering subject matter in any Web pages, and any software part of the Portal. Unless HTW has granted you licenses to our intellectual property in this Notice, providing you with such Web pages or any software does not give you any license to our intellectual property. Any rights not expressly granted herein are reserved.
VI. CONDUCT OF THE USER:
You agree not to use this portal to do any of the following:
i. Upload, post, e-mail, transmit, distribute or otherwise publish any message, information, text or other material (hereinafter collectively known as Material) that we deem to be or is otherwise considered to be or is in fact unlawful, harmful, libellous, tortious, defamatory, obscene, vulgar, pornographic, indecent, lewd, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, hateful, or racially, ethnically or otherwise objectionable;
ii. Upload or transmit any Material that would constitute or encourage a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national, or international laws;
iii. Upload, e-mail, transmit, or otherwise make available any Material that might infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party;
iv. Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity;
v. Distribute, publish, or make available any unsolicited or unauthorized promotions, advertising or solicitations for funds, goods or services, including junk mail, spam, and chain letters without the permission of HTW;
vi. Harm, harass, invade the privacy of our users/members especially minors in any way; or;
vii. Upload, post, e-mail, transmit, or otherwise make available any Material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.
VII. DISCLAIMER OF WARRANTIES:
To the fullest extent permissible by applicable law, HTW disclaims all warranties, express or implied, with respect to this portal. Further, HTW does not warrant that this portal, the information hosted by it, its servers are free from viruses or other harmful components. HTW will not be liable for any damages of any kind arising from the use of this portal, including, without limitation, any direct, indirect, incidental, punitive or consequential damages.
VIII. LIMITATION OF LIABILITY:
The Hospital, shall be solely responsible for all treatment to be provided by it to the Participants / Patients, including, but not limited to, surgical, medical, wellness, beauty and all related queries, opinions and complications and HTW shall not be responsible for the same.
You agree to defend, indemnify and hold harmless HTW and its affiliates, officers, directors, agents, suppliers, and licensors from and against any and all claims, damages, costs and expenses, including attorneys fees, arising from or related to your use of this portal or any Materials or Submissions you provide, including, but not limited to, any claim by a third party that any Materials or Submissions infringe or violate such third partys rights or interests.
This User Agreement is effective unless and until terminated by either you or HTW. HTW reserves the right, without notice and in its sole discretion at any time, to terminate your authority to use this Portal, to block or prevent future access to and use of this Portal, and to remove and discard any Material and Submissions.
XI. APPLICABLE LAW
You agree that this Terms and conditions shall be governed by and construed in accordance with the laws of India and jurisdiction for any legal action or proceeding shall be in Chennai, Tamilnadu, India only. You expressly agree to submit to the venue of Chennai courts.
If any provision of this Agreement shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions.
You may not assign these Terms and Conditions or assign any rights or delegate any obligations hereunder, in whole or in part, without our prior written consent from HTW.
XIV. MODIFICATION OF TERMS AND CONDITIONS OF SERVICES
We reserve the right, at any time, to add to, change, update or modify this Terms and Conditions without any notice to you. Any such change, update, or modification will be effective immediately upon posting on the Portal. It is your responsibility to review this Policy from time to time to ensure that you continue to agree with all of its terms.
XV. ENTIRE AGREEMENT